nib Coronavirus Travel Costs Cover

Coronavirus has changed travel for everyone and even though you might be ready to hit the road (or sky), it’s more important than ever to know exactly what you are and aren’t covered for before you go.

Is cover for coronavirus related events available on all plans and what are the benefits?

Cover for some coronavirus related events is available on all nib’s travel insurance plans (excl. Cancellation and Additional Expenses Plan), but the types of benefits and benefit limits vary.

As much as nib would love to cover every coronavirus-related scenario that a traveller can think of, that’s not what travel insurance is designed to do, so please read the Product Disclosure Statement (PDS) carefully for the full terms, conditions, limits and exclusions so that you know what is, and isn’t, covered.

Overseas Medical Benefit: If you contract coronavirus while on your trip, all of nib’s International travel insurance plans can offer cover for overseas medical expenses.

Medical evacuation and repatriation: nib’s international travel insurance plans include cover for medical evacuation and repatriation if we decide it’s medically necessary, up to the relevant benefit limit. There is no cover for medical, hospital or ambulance expenses in Australia.

Coronavirus Travel Costs: nib’s Coronavirus Travel Costs benefit is available on the Comprehensive Travel Plan, Australian Travel plan and Annual Multi Trip Plan and can provide cover for several coronavirus related events. It includes cover for quarantine expenses and trip cancellation if you are diagnosed with coronavirus.

Frequently Asked Questions

What do I do if I get Coronavirus (COVID-19) before my trip?

• Isolate! And seek appropriate medical attention.
• Don’t delay the cancellation of your plans. If you know you need to cancel, contact your providers as soon as possible to maximise the opportunity of refunds from your providers.
• Depending on the plan you have chosen, you may be able to make a claim for non-refundable travel costs under the Coronavirus Travel Costs section of the plan up to the benefit limit.

What do I do if I get Coronavirus (COVID-19) on my trip?

• Contact nib’s Emergency Assistance team. Utilising a global network of medical providers, the team can connect you with local medical facilities. They can also assist by getting in contact with friends and family where needed.
• Always keep receipts for any payments you make and wherever possible, request written reports from providers or local authorities.
• Follow travel and health advice – different countries have different rules. What’s ok in Australia may not be ok in the countries you visit.
• Our International plans include emergency overseas medical cover if you contract coronavirus while travelling.

What if I need medical treatment overseas, what expenses am I covered for ?

Rest assured that if you incur medical expenses overseas for an event covered under the policy, including if you contact Coronavirus (Covid-19) and it’s not related to an ‘existing medical condition’ (as defined in the PDS), then coverage is offered up to the Medical benefit limit. Just make sure you contact nib’s Emergency Assistance team.

The Coronavirus Travel Costs benefits (for other non-medical coronavirus related events), varies depending on the plan you have selected and is shown in the schedule of benefits in the PDS ; this is separate to the benefit limit available for medical expenses incurred overseas.

Need to make a claim?

Sorry to hear your trip didn’t go as planned. At least making a claim is a simple process. Get started here.

Travel Insurance 247 look forward to being of assistance with the range of nib Travel Insurance products. You can also send us an email at or call us on 1300 780 247.

Important Information:  This is a summary of cover only. sub-limits apply. Please read the  Product Disclosure tatement (PDS) and Policy Wording for full terms. conditions, limitations and exclusions before deciding if this product is right for you. .